We represent the UK’s land-based casinos.
We promote a well-regulated, socially responsible and
economically sustainable casino industry.
The National Casino Forum is a non-profit trade association. Our mission is to ensure the UK’s casinos provide a safe and enjoyable environment for our customers, offering first-class hospitality and helping them gamble responsibly. The customer must always come first.
We represent the UK’s casino operators and work closely with regulators, government, charities and other industry stakeholders. Casinos are an integral part of the modern leisure and entertainment industry with over 14 million visits a year. We want to make the UK the most attractive destination in the world for gaming.
We promote modernisation and innovation in the industry, harmonised regulation and a fair tax regime. We are committed to encouraging social responsibility and diversity amongst operators.
The National Casino Forum is a board member of the European Casino Association and our chief executive is the Vice-Chair of the ECA; the NCF is a member of the Industry Group for Responsible Gambling and an active participant in the Responsible Gambling Strategy Board’s advisory group.
The origins of the National Casino Forum go back as far as 1966 when the British Gaming Association was established – it was the first formalised membership body in the gambling industry.
It paved the way for an era of co-operation amongst operators, allowing the land-based casino industry to speak with one voice. The BGA morphed into the British Casino Association and then the National Casino Industry Forum before being re-branded as the National Casino Forum in 2009.
The National Casino Forum represents all British casinos, making it unique in the gambling industry. Our role is:
• to encourage and highlight best practice across the industry
• to promote the land-based casino sector
• to make the customer our number one priority
• to be leaders in social responsibility
• to promote more diversity in business
CASINOS SHOW THEIR SUPPORT FOR RESPONSIBLE GAMBLING WEEK
The Industry Group for Responsible Gambling (‘IGRG’) has today announced major changes to its Gambling Industry Code for Socially Responsible Advertising.
WHAT WE DO
The NCF’s mission is to support the interests of the UK land-based casino operators. Our members offer a modern and diverse range of gambling products in an exciting, enjoyable and safe environment.
The NCF runs forums to develop and innovate the casino industry. Our members are actively involved with all aspects of casino gaming legislation and regulation. We help inform policy makers on the current and future growth of the sector.
Our core activities include working with Government departments, the Gambling Commission, Local Authorities, researchers and academics within the gambling field and care providers. We are a fully GDPR compliant organisation.
We represent the casino industry’s interests at the highest political level, supporting innovation and modernisation. We seek a fair tax regime for casino operators and campaign for harmonised regulation. We believe effective legislation can boost employment and encourage economic growth, bringing more revenue to HM Treasury.
Our members are actively involved with all aspects of casino gaming regulation. We help inform policy makers on the current and future growth of the sector. We work with Government departments, our regulator, the Gambling Commission, and Local Authorities.
Our commitment to responsible gambling is paramount. All casino operators have signed up to the principles of Playing Safe, a commitment to safeguard customers and make casinos safe places to gamble. All casino employees are regularly trained and accredited in social responsibility practices.
We ensure the risks associated with gambling are understood, measured and communicated to customers. The casino sector makes a significant contribution to research, education and treatment, giving 0.1% of annual Gross Gaming Yield (GGY) directly to the charity GambleAware.
We communicate examples of best practice within the industry, sharing information throughout our sector. Our trade association is unique within the gambling industry because it represents all the major operators and we work collaboratively.
This means we can ensure that successful initiatives are developed and promoted to all staff, regardless of where they work; operators can learn from each other and adapt a joined-up approach to issues that affect the industry rather than pursuing piecemeal solutions. All casinos have a chance to adapt best practice.
We engage with journalists on behalf of our members to dispel myths and outdated views of the casino sector, providing accurate information about the modern industry.
We promote industry events, such as The UK Dealer Championship, which highlight the talent and career opportunities within the industry. We play an active role in several international organisations, including the Institute of Licensing and the European Association for the Study of Gambling.
We have set six strategic objectives for the UK casino industry:
• Promoting the benefits of social responsibility within the industry
• Modernisation and innovation
• Harmonising regulations
• Equitable and efficient fiscal policies
• Constructive and positive interaction with stakeholders
• Greater diversity at boardroom level
Chairman: Richard Noble
Vice Chairman: Mike Rothwell
Independent Chair: Doug Reeman
Social Responsibility Forum
Chair: Andrew Poole (Grosvenor)
Compliance and Regulatory Forum
Chairman: David Livermore
Independent Panel for Casino and Bingo Arbitration (IPCA)
ADR Entity National Casino Forum
ADR Controller: Tom Kavanagh
ADR Officers: Ken Duncan, Robert Good BSc and Robert McCulloch Meek
Chair: Craig Murray
ACTIVE WORKING GROUPS
Machines Working Group
Principle Lead: Mark Beattie
Responsible Gambling Strategy Board Advisory Group
Gambling Commission Casino Sector
HMRC/HMT Advisory Group
Dept. Business Energy and Industrial Strategy
Home Office Advisory Group
Independent Group for Responsible Gambling
General Data Protection Regulation Advisory Group
Future Payments Advisory Group
Diversity Working Group
Principal Leads: Alison Sullivan and Marieanne Carmody-Weir
Taxation Advisory Group
Principal Lead: Robert Cairns
UK Casino Table Games
The NCF is open to operators of casinos and offers associate membership to suppliers, lawyers, accountants and others who work with the casino industry.
For more information please email firstname.lastname@example.org
For general enquiries, please contact:
National Casino Forum (NCF)
235 – 237 Vauxhall Bridge Road
Tel: 020 7828 5410
The National Casino Forum can provide information on any issue relating to the land-based casino industry.
For all media inquiries, please contact Tim Jotischky at PHA Media on 020 7440 0361 or email email@example.com